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Studio Manager

// Why Whiteboard Exists

At Whiteboard, we believe the Internet offers unprecedented opportunity to facilitate redemptive cultural change. This driving belief is the core of our mission: to leverage the Internet for good.

We execute on that mission through a client-centered service business model that enables us to work with organizations also purposed to steward good in the world. We combine our skills with their mission to make the world better.

While this list is not exhaustive, we typically consider organizations with missions aligned to the following groups as good:

  • Conscious Business
  • Education & Research
  • Science & Emerging Technology
  • Humanitarian Efforts
  • Spiritual Formation
  • Health & Wellness

We are searching for a part-time to full-time Studio Manager who is compelled by our mission and wants to join forces with our team.

 

// About our Team

We are an imperfect group of ~20 digital natives committed to spending our lives working alongside leaders seeking to advance good in our world. Our culture is best described as the collision of a trendy technology startup and a maturing creative studio.

We spend our days in the balance between serving our clients well and stewarding a team culture that facilitates creativity, growth, and innovation. We admit up front that this is not an easy task and doesn’t always go as we expect, but everyday is an opportunity to facilitate tangible positive change.

Our culture champions agility, practical thinking, creativity, and an attitude of lifelong learning. There are many roadblocks on the pathway of meaningful, impactful work, and a core part of being on the Whiteboard team is the capacity to understand the mission at hand and quickly move past roadblocks to valuable progress.

 

// About the Opportunity

We are looking for an energetic, hospitality-focused, lover-of-all-humanity to serve our team and our clients in managing our physical headquarters in Chattanooga, TN. Our Studio Manager will be a champion of office culture, will organize meetings, office logistics, catering, handle the phones (OK, honestly they don't ring that often), and more. Our dream is that our team and our clients consider their experience at the Whiteboard HQ to be the one of the most servant-oriented experiences they encounter, and our Studio Manager will hold this responsibility near and dear to their heart. (Imagine yourself walking around our office at various parts of the day asking if any of our team would like a coffee, snack, etc...)

 

The ideal Studio Manager will:

  • Act as a servant first, prioritizing others over yourself
  • Possess a high capacity for enthusiasm and joy
  • Find great satisfaction in supporting others on-demand
  • Be naturally organized, and be able to support those who are not so naturally organized
  • Be time-oriented
  • Be consistent reliable
  • Work a consistent schedule that will likely start in the early AM (our goal is for the Studio Manager to have the coffee made when the first team member gets to the office, usually around 8AM)
  • Love details
  • Really, love details


Required values:

  • Kindness
    Whiteboard is characterized by the capacity to be kind. This isn't a conditional kindness, but rather a part of our identity. Can you be kind under pressure, even if you don't think the receiving person deserves it in the moment?
     
  • Confident Humility
    Humility is the fuel for learning. People with humility care more about truth than they care about being right. Your job will require that you approach every situation with a clear sense of humility, while also being brave and decisive.
     
  • Helpfulness
    After any interaction, whether internal or external to Whiteboard, the other party should be able to describe their interaction with you as "helpful."
     
  • Belief
    Sometimes the future is uncertain. Belief at Whiteboard is the ability to be optimistic in the face of adversity and uncertainty.
     
  • Lifestyle of Learning
    We don't believe learning is simply watching tutorial videos; it's a whole worldview and lifestyle of testing, iterating, and improving on everything you do.

 

If you're interested in the field of digital creativity, this role could provide great exposure into the inner workings of a digital creative agency. If you're currently on the learning journey of a creative career (strategy, design, engineering, etc.), and you possess the characteristics of servanthood explained above, this could be a great opportunity to spend your time around others in the industry while you engage your educational pathway.

While we currently intend this position to be part time (mornings), we are also currently looking to expand our capacity in billing and receivables management, so if you have experience in that area of work, we will explore a hybrid role that balances both roles and could lead to a full-time position.

 

How this process goes:

  • Send us a cover letter, including a list of relevant prior work experience, explaining why you believe you are a fit for this position. If you don't fit one of the bullet points above, don't be deterred from applying. We want to know about you. 
     
  • We will review your resumé and respond within 7 days to let you know we received the resumé and when you can expect to hear from us in either direction.
     
  • From here, if your resumé and cover letter suggest you are a fit, we will schedule a quick onsite interview to get to know you better
     
  • After an on-site visit, Whiteboard will convene and make a determination on whether or not we see a fit. You will receive a clear answer within a week after the on-site visit has completed.
     
  • The whole process should take less than 3 weeks to complete, unless there is a specific reason for it to take longer. If something keeps it from progressing, we will communicate that to you along the way.
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